Back to Support Center

BYEASY 6-in-1 Surface Pro 7 USB Hub with 4K HDMI & 60W PD Charging (UC-241) FAQ

Can I use the USB Hub to charge my Surface Pro 7? +

Yes, it includes a PD60W Type-C Power Delivery Charging port for charging your laptop.

Is the hub compatible with protective cases for Surface Pro 7? +

The hub is compatible with Surface Pro 7, and we have updated the thickness of the case to accommodate Surface Pro 7 with a thick protective film.

Will the USB Hub support 4K video output? +

Yes, the hub supports high-resolution 4K HDMI display, allowing you to stream in 4K, 1080P, and 720P.

Is any software or driver installation required for the hub? +

No, the hub is plug-and-play with no additional drivers or software required. It supports Windows, MAC, and Android OS systems.

Can I connect external hard drives to the USB ports? +

Yes, the USB 3.0 ports support data transfer and can stabilize connections with USB flash drives, high-capacity hard disks, DVDs, and other USB accessories.

Can I use this hub with other Surface Pro models or tablets? +

This hub is specifically designed for the Surface Pro 7 and is not compatible with other Surface models like the Go, Pro 3, 4, 5, 6, or Pro X.

Does the hub retain the original USB 3.0 port of the Surface Pro 7? +

Yes, it retains the original USB 3.0 port without blocking the screen.
Support Page

Need More Help?

We are always at your service whenever you require assistance.

Email Icon

Email Us

Phone Icon

Call Us

Message form Icon

Message Us