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My USB-C Hub Feels Warm. Is This Normal?

Heat Emission: It's normal for the hub to get warm, especially when using USB-C pass-through charging or multiple ports.
Safe Operating Temperatures: Our USB-C hubs operate safely up to 125°F, which is below the maximum temperature for integrated chipsets.

My Hub Isn't Connecting Properly What Should I Do?

Step 1: Disconnect the power and USB cables from your hub for about 30 seconds.
Step 2: Reconnect the power and then the USB cables.
Step 3: If the issue persists, the hub's controllers might need checking. Contact us for further assistance.

Still concerned? Feel free to contact us for more information or assistance.

Will I Need an Additional Power Adapter for My BYEASY USB 3.0 Hub?

Low Power Devices: If you're only connecting devices like keyboards or mice, you won't need an additional power adapter. These devices don't draw much power and will work seamlessly with the hub.
Power Limitations: Keep in mind that the hub draws power directly from your computer's USB port. This is usually limited to less than 900 mA, which is sufficient for several low power devices.
In short, for everyday devices, your USB 3.0 hub should work fine without extra power. But for more power-hungry devices, an additional power adapter is recommended.

My Devices Aren't Working When Connected to the Hub. What Can I Do?

Check Device Compatibility: Try using your USB 3.0 device with a different setup to determine if the issue is with the device or the hub.
Update Drivers: Ensure that the drivers for your USB 3.0 device are up to date.
Install Updates: Check for and install any available software updates for your computer.If the issue persists, the hub's controllers might need checking.

Still concerned? Feel free to contact us for more information or assistance.

I'm Getting a "Not Enough USB Controller Resources" Error. How Can I Fix This?

Solution 1: If using a USB 3.0 system, try disabling the USB 3.0 controller and switch to USB 2.0.
Solution 2: Use a USB 2.0 hub for devices that don't need USB 3.0 speeds.
Solution 3: For numerous USB devices, consider using a USB 2.0-only host.

Do I Need to Install Drivers for My BYEASY USB Hub? Does It Require Special Approval?

No Drivers Needed: Generally, no additional drivers are required for both macOS and Windows.
Approval Process: In some Windows systems with Thunderbolt 3 or 4, you might be prompted to approve the device.
Plug and Play: For macOS with Thunderbolt 3 or USB4, and for Windows systems with USB-C, the hub is plug-and-play without approvals.

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