Our docking station is compatible with various devices including laptops, tablets, and smartphones supporting USB-C or Thunderbolt 3.

Our docking station is compatible with various devices including laptops, tablets, and smartphones supporting USB-C or Thunderbolt 3.

You can connect up to two external monitors, depending on your device's capabilities and the docking station model.

This problem could be due to several reasons, such as power supply issues, driver conflicts, or a malfunction in the hub itself. Here are a few steps you can try to troubleshoot the issue:

Check Power Supply: Ensure that the USB Hub is receiving adequate power. Some devices require more power than what the hub can supply, especially when multiple devices are connected.

Update Drivers: Update the USB drivers on your notebook and laptop. Outdated or corrupt drivers can cause issues with USB hubs.

Try Different Devices: Test the hub with different USB devices to check if the issue is with a specific device or the hub.

Connect Directly to the Computer: Bypass any extension cables or additional hubs and connect the USB hub directly to the computer.

Restart Your Computer: Sometimes, simply restarting your computer can resolve USB connection issues.

Contact Customer Support: If the problem persists, please reach out to our customer support team for further assistance, especially since the product is still within the warranty period. We apologize for any inconvenience caused and are committed to resolving your issue as quickly as possible.

The docking station is equipped with PD fast charging, LAN, HDMI, USB, audio output, and SD/TF memory card reading ports.

The hub supports high-speed data transfer with USB 3.0 Ports and a 5Gbps SD/TF slot. It also includes a 1000Mbps RJ45 Lan port for a smooth network experience.

Yes, the PD port supports up to 100W fast charging. You can charge devices like MacBooks while simultaneously using HDMI, USB 3.0 ports, and SD/TF card slots.

It's compatible with laptops and Apple computers with TYPE-C ports, including iPad Pro 2018-2023/Macbook Pro 2017-2023. It also supports Steam Deck screen projection.

Yes, the HDMI port supports high-definition video output, allowing you to connect to external monitors or TVs for an enhanced viewing experience.

No, the hub is designed for easy plug-and-play use, requiring no additional drivers or software for setup.

Yes, you can use all the ports simultaneously, including charging, data transfer, video output, and network connection.

No, only the HDMI port can output video.